![[A B<sub>3</sub> C]](http://uk.svr.com/cdn/shop/collections/Megaroll_3000x2000_desktop_abc_1800x_2a8d91df-4064-4a87-8c8c-d90f2f1979f6.jpg?crop=center&height=300&v=1728490447&width=200)
![[Palpebral]](http://uk.svr.com/cdn/shop/collections/Megaroll_3000x2000_desktop_palebral-by-topialyse_62a21102-78bd-4032-8066-638a02a1daa7.jpg?crop=center&height=300&v=1684321243&width=200)
[FAQ]Â
13 Posts
When will I receive my order?
Arnaud Pareja
15/02/2022
We offer free 1-3 day shipping on orders of £40 or more, and £5 for 1-3 day shipping on orders under £40.
Read more
Do you have a loyalty program?
Arnaud Pareja
15/02/2022
We do not currently have a loyalty program in place, but our teams are working on developing this service.
Read more
Where can I find more product information?
Arnaud Pareja
12/11/2018
You can find detailed information about skin type suitability, how to use our products and the full product ingredient list on each product page of...
Read more
Do you offer free samples?
Arnaud Pareja
12/11/2018
To test our different product ranges, as well as newest launches, you can select 3 free samples with each order on our website.
Read more
Where can I buy Laboratoire SVR skincare products?
Arnaud Pareja
12/11/2018
All of our products are available on our official UK website, as well as in selected Debenhams beauty halls.
Read more
Are Laboratoire SVR's products tested on animals?
Arnaud Pareja
12/11/2018
We do not practice animal tests and thus respect European regulations, which prohibit the use of such methods.
Read more
How do I return an item purchased from the Laboratoire SVR website?
Arnaud Pareja
12/11/2018
Returns are accepted up to 30 days following receipt of your order. Products must be returned unused, in their original packaging and in the same c...
Read more
How much is delivery?
Arnaud Pareja
12/11/2018
Free delivery is offered on all orders of £40 or more. For orders under £40, there is a flat shipping fee of £5 per order.
Read more
How do I check my order status?
Arnaud Pareja
12/11/2018
Once you have placed an order, you will receive two emails; one to confirm that your order has been placed successfully, and another to inform you ...
Read more
The product I want is out of stock, when can I order it?
Arnaud Pareja
12/11/2018
Due to the popularity of certain products, it is possible that they may sometimes be out of stock. In this case, we do our best to restock each ite...
Read more
I forgot my password, how can I reset it?
Arnaud Pareja
12/11/2018
To reset your password, simply click the "forgotten your password?" button on the "My Account" page, and enter your email address. We will then sen...
Read more
How do I create or access my customer account?
Arnaud Pareja
12/11/2018
To access your customer account, simply click on the "my account" icon. This will allow you to place your orders more quickly, register multiple de...
Read more
Can't find an answer to your question?
Arnaud Pareja
01/09/2018
Contact us directly via our form.
Read more