Returns are accepted up to 30 days following receipt of your order. Products must be returned unused, in their original packaging and in the same condition that you received them. Any free gifts or samples received with your order must also be returned.
All returns must be sent with a receipt or proof of purchase to the following address: Shearway Business Park, Shearway Road, Folkestone, KENT, CT19 4RH, United Kingdom.
Please do not send your purchase back to the manufacturer. Shipping costs related to the return of your products remain at your expense. If you are shipping an item over £75, you should consider using a traceable shipping service or purchasing shipping insurance.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed and automatically applied to your original method of payment.
