Cookie Policy

1. PREAMBLE

1.1. In order to improve the browsing experience and to offer services tailored to the interests of its Customers, LABORATOIRE SVR uses cookies and other trackers.

1.2. This Cookie Policy forms an integral part of the General Terms and Conditions, so the definitions used in the latter are reused in this Cookie Policy.

1.3. The purpose of this Cookie Policy is to define the operating procedures, the purposes pursued, the retention periods as well as the means made available to the User to accept, refuse or configure these cookies.

1.4. This Cookie Policy is in accordance with the European e-Privacy Directive and the UK Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR) and the UK General Data Protection Regulation (UK GDPR), together with the Data Protection Act 2018, as amended. These texts govern the placement, purposes, collection of consent, as well as the management and deletion of cookies and trackers.

1.5. This Cookie Policy may be modified or updated at any time. It is recommended that you consult it regularly, particularly during each interaction with the relevant services, in order to stay informed of cookie practices. 

2. DEFINITIONS

2.1. The following terms, whether used in the singular or plural in this Cookie Policy, shall have the following definitions:

Client : refers to the natural person browsing the Website or making a purchase and whose Personal Data Processing by the Data Controller is governed by the Privacy Policy. Where certain Processing is based on consent, the Client guarantees, if under 13 years of age, that they have obtained the authorization of the holder of parental authority to consent to the Processing of their Personal Data as defined in the Privacy Policy;

Account : refers to the Client's personal account, accessible on the Website via personal identifiers, confidential to the Client which he/she cannot disclose to a third party, and from which he/she can place an order;

Cookies : These are text files placed on the User's device (computer, mobile phone, tablet) when visiting a website. They allow the storage of information relating to browsing on the Site, and can be regulated under PECR whether or not they involve personal data.(ico.org.uk). In this Cookie Policy, the term “Cookies” also includes similar technologies such as pixels, tags, beacons and local storage where they operate in a similar way.

Data or Personal Data : refers to the Client's personal data, as defined by the Personal Data Regulations, collected and processed by the Data Controller in connection with the use of the Website;

Specific Rights : refers to the rights granted by the Personal Data Regulations to Customers regarding the processing of their Personal Data and developed in Article 12 of the Privacy Charter and in Article 6 of this Cookie Policy;

Purpose : refers to the main objective of the use of Personal Data;

Cookie Policy : refers to the present Cookie management policy implemented by LABORATOIRES SVR;

Data Controller : refers to the LABORATOIRE SVR that determines the purposes and essential means of processing personal data (see the Privacy Policy). The Data Controller ensures that the processing it carries out complies with applicable regulations regarding the protection of personal data and guarantees data subjects the exercise of their specific rights;

Website: refers to the website and its local versions on which this Cookie Policy is hosted;

Terminal(s): refers to the hardware equipment (computer, tablet, smartphone, telephone, etc.) used by the Client to consult or view the Website.

3. PURPOSES OF COOKIES

3.1. Different types of Cookies and other trackers are used on the Website.

3.2. Cookies strictly necessary for the operation of the Website are placed without prior consent on the Client's terminal, as they are essential to allow access to the Website and its essential functionalities (saving the shopping cart, authentication, securing access to the Account). These cookies are used solely to provide the service explicitly requested by the user or to carry out the transmission of communication over an electronic communications network. These Cookies do not require your consent under PECR, but you are informed about them via this Cookie Policy.

3.3. Audience cookies are placed on the terminal, after prior, freely given, specific, informed and unambiguous consent of the Client, in order to collect information on their browsing and to establish website traffic statistics (number of visits, pages viewed, website performance problems). We only use these cookies once you have indicated your consent via our cookie banner or preference center.

3.4. Some of these Cookies are placed by external services via integrations on the Website.

3.5. More specifically, the Personal Data collected from Cookies issued by the Data Controller or third parties allows, in particular:

• to establish statistics and volumes of traffic and use of the Website in order to improve the interest and ergonomics of the services;

• to adapt the presentation of the Website to the display preferences of the Client's Terminal (language used, display resolution, operating system used, etc.);

• to remember information relating to a form completed by the Customer on the Website (registration or access to your Account);

• to implement security measures, for example when the Customer is asked to log back into the Website after a certain period of time;

• to ensure the monitoring of the business relationship with the Client

3.6. Through Cookies, the Data Controller collects and processes, for the Purposes defined above, all or part of the following Data:

• Information related to the Customer Terminal:

- Their Internet service provider;
- Their advertising identifier linked to the operating system of their Terminal; - The IP address of their Terminal; - The geolocation data of their Terminal; - The keywords entered when the Customer accesses the Website from a search engine; 

- His language preferences;

• Information about his browsing and behavior on the Website:

- Statistics on the consultation of the different pages of the Website, the duration of the session;

- The complete URL path to, through and from the Website;

• Information concerning the Client (name and surname, age or age range, gender, declared and/or presumed socio-professional category, email address etc.) related to his/her online activity and communicated by third parties (advertisers, advertising agencies, etc.).

3.7. Cookies do not generally allow us to directly identify you by name, but some cookies may make you identifiable when combined with other information. Where this is the case, we treat this information as personal data and process it in accordance with our Privacy Policy.

4. LIST OF COOKIES USED

4.1. Strictly necessary cookies:

 

4.2. Audience cookies

Here's how Google uses cookies collected on our site: https://policies.google.com/technologies/partner-sites 

5. COOKIE RETENTION PERIOD

5.1. The Data Controller retains Personal Data only for the period necessary to achieve the Purposes for which it was collected.

5.2. Personal Data may be kept for longer periods in intermediate archiving when necessary.

5.3. For the purpose listed below, the Data Controller retains Personal Data for:

6. CUSTOMER RIGHTS RELATING TO COOKIES

6.1. The Client has the right to manage, refuse or withdraw at any time their consent regarding the placement of Cookies and other non-essential trackers used on the Website.

6.2. The Customer may, during their first visit to the Website, accept, refuse or customize the placement of Cookies not strictly necessary for the operation of the Website, via the information banner or the preference center provided for this purpose.

6.3. At any time, the Customer may modify their choices or withdraw their consent by accessing the Cookie management module available on each page of the Website or via their browser settings (hereinafter the most common browsers).

• Internet Explorer: https://support.microsoft.com/fr-fr/windows/g%C3%A9rer-les-cookies-dans-microsoft-edge-shower-authorize-block-delete-et-utilize-168dab11-0753-043d-7c16-ede5947fc64d 

• Google Chrome: https://support.google.com/chrome/answer/95647?hl=fr&hlrm=en 

• Safari: https://support.apple.com/fr-fr/guide/deployment/depf7d5714d4/web 

• Firefox: https://support.mozilla.org/fr/kb/cookies-informations-sites-enregistrent 

• Opera: https://help.opera.com/en/latest/web-preferences/#cookies 

These browser settings do not replace the need for consent to non-essential cookies on our Website under UK law. We therefore provide a dedicated consent and preference tool on the Website

6.4. The Customer can also configure their browser to send a code to websites indicating that they do not wish to be tracked (the "Do Not Track" option).

• Internet Explorer™: http://windows.microsoft.com/fr-fr/internet-explorer/use-tracking-protection#ie=ie-11

• Safari ™: http://support.apple.com/kb/PH11952

• Chrome ™: https://support.google.com/chrome/answer/114836

• Firefox ™: https://support.mozilla.org/fr/kb/comment-activer-option-ne-pas-pister

• Opera™: http://help.opera.com/Windows/12.10/fr/notrack.html

6.5. Exercise your rights: https://www.axept.io/ 

7. EXERCISE OF SPECIFIC CUSTOMER RIGHTS

7.1. These Specific Rights may be exercised at any time with the Data Controller:

• By email to the following address: dpo@ydes-avocats.com

• By mail to the following address:
  LABORATOIRES SVR
  Data Protection Department
  ZAC de la Tremblaie, 2 rue de la Mare à Blot - 91220 Le Plessis-Pâté - France

7.2. In order to exercise his Specific Rights under the conditions referred to above, the Data Controller may ask him to prove his identity by stating his surname, first name, email address and to accompany his request with a copy of a valid identity document, as well as any information or document that may allow his identity to be verified.

7.3. A response will be sent to the Client within a maximum period of one (1) month following the date of receipt of the request.

7.4. If necessary, this period may be extended by two (2) months by the Data Controller, who will notify the Client accordingly, taking into account the complexity and/or number of requests.

7.5. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), whose contact details are available at ico.org.uk.”(ico.org.uk)

Version: March 2026