Contact information

I am a distributor, journalist or influencer in the UK or Northern Ireland, how can I contact you?

For any inquiries, please contact us by email: info@thebeautytank.co.uk

Can't find the answer to your question?
Contact us directly via email: support@cosmedi.co.uk 

 

How do I cancel my order?

If your order has not yet been shipped, you can request its cancellation by sending an email to support@cosmedi.co.uk

After shipping, you cannot cancel or modify it.

 

Late or missing refunds
In the event of a delay in your refund appearing in your account, we suggest getting in touch with your bank and credit card provider.  Should this not solve your problem, please do contact us at support@cosmedi.co.uk

 

Exchanges (if applicable)
Only items that are defective or damaged qualify for exchange, for an identical item. In these cases, we request that you email support@cosmedi.co.uk before posting your item to the shipping address below: 

Shipping

Cosmedi Ltd, 

27/28 The Laurels

Manston Business Park

Ramsgate

CT12 5NQ