LEGAL NOTICES
Website publisher:
This website (uk.svr.com) (the " Website " or the " Site ") is published by LABORATOIRES SVR , a simplified joint-stock company (SAS) with a capital of 17,501,502 euros, registered with the Trade and Companies Register of Evry under number 617 080 098, whose registered office is located at ZAC de la Tremblaie, 2 rue de la Mare à Blot - 91220 Le Plessis-Pâté, France, (hereinafter referred to as " LABORATOIRES SVR ").
The prices, commercial offers and pricing conditions presented on the Site are managed by The Beauty Tank Ltd , a Limited company, registered with the Companies House under number 15319472, whose registered office is located at 2nd Floor Connaught House, 1-3 Mount Street, London, United Kingdom, W1K 3NB (hereinafter referred to as " Operator").
Website Operator and Editorial manager:
The Site is operated and managed in the United Kingdom by The Beauty Tank Ltd (the “Operator”), which is responsible for the day-to-day management, content updates, and marketing activities of the Site.
Sales of Products
Products displayed on the Site are sold by COSMEDI Ltd, a company registered in the United Kingdom, as specified in the General Terms and Conditions of Sale.
Contact:
For general enquiries relating to the Site: Email: info@thebeautytank.co.uk
The website was created by the agency Blackswan (https://www.blackswan.paris/)
Hosting Provider
The site is hosted by: Shopify Inc
GENERAL TERMS AND CONDITIONS OF USE
ARTICLE 1. PURPOSE OF THE SITE
The website www.uk.svr.com (hereinafter the " Site ") is an e-commerce website offering any person browsing the Site (hereinafter the " User ”) access to information about and the ability to purchase products under the SVR brand (hereinafter the “ Products ”).
The sale of products via the Site is carried out by a third-party seller (COSMEDI Ltd), as specified in the applicable General Terms and Conditions of Sale.
These general terms and conditions of use (hereinafter " TCU ") specify the conditions of use of the Site and are deemed accepted without reservation by the User upon accessing the Site.
The User and LABORATOIRES SVR are hereinafter referred to together as the " Parties " or individually as a " Party ".
ARTICLE 2. SITE OPERATION
The Site is normally accessible 24 hours a day, 7 days a week except in cases of force majeure or events beyond the control of the Publisher and the Operator.
Furthermore, the Site's operation may be temporarily degraded or interrupted, in whole or in part, for all or some Users, due to, in particular, maintenance, updates, or technical improvements, without prior notice. Neither the Publisher nor the Operator guarantees uninterrupted access to the Site and cannot be held liable for any interruption, malfunction or unavailability.
Neither the Publisher nor the Operator can be held liable for any failure, inability to access, or malfunction of the Site attributable to unsuitable equipment, malfunctions of the User's internet service provider, or malfunctions of the internet network. The same applies to any other reasons beyond the control of the Publisher or the Operator.
Furthermore, the User acknowledges that the characteristics and limitations of the internet network do not allow for a guarantee of the complete security, availability, and integrity of data transmissions. Consequently, neither the Publisher nor the Operator guarantee that the Site will operate without interruption or error.
Finally, since the internet is accessible to everyone and, in particular, to malicious individuals, the User acknowledges that neither the Publisher nor the Operator can guarantee the absolute confidentiality of correspondence exchanged through the means made available to it on the Site.
USER OBLIGATIONS AND GUARANTEES
By accessing the Site, the User agrees to and guarantees the following:
-
access and use the Site in good faith, reasonably and in a manner that does not contravene these Terms of Use;
-
never use mechanisms or software other than those provided by the Publisher and /or the Operator intended to i) affect or attempt to affect the proper functioning of the Site or ii) extract, modify, consult, even in cache or temporary memory, or for personal purposes, all or part of the Site;
-
never access and/or use the Site for unlawful purposes and/or with the intention of damaging the reputation and/or image of the Publisher and/or the Operator and/or that of Users, or more generally, violate any of the rights of the Publisher and/or the Operator and/or third parties, including those of Users, and in particular intellectual property rights;
-
not to market access to the Site directly or indirectly;
-
not to reuse or exploit all or part of the Site for commercial and/or collective and/or personal purposes in any form and/or medium whatsoever that has not been authorized by the Publisher and/or the Operator;
-
not to reproduce, represent all or part of the Site for personal purposes outside of the legal exceptions provided for, in particular, by the applicable intellectual property laws, or for direct or indirect commercialization, in particular to third parties.
-
not to limit access to and use of the Site;
-
do not modify, including in buffer or temporary memory, any mention or element of the Site;
-
ensure that the use of the Site does not affect or compromise the stability, security and quality of the Site, networks, bandwidth or infrastructure of the Publisher and/or the Operator, for other Users and/or third parties;
-
not to engage in any activity that is unlawful under the laws of England and Wales, including unauthorised access to or interference with computer systems, data, or networks, or any activity that may compromise the security or proper functioning of the Site.
In the event of non-compliance with any of these obligations, without this list being exhaustive, the User is informed that the Publisher and/or the Operator will be entitled to refuse or unilaterally suspend, without prior notice, access to all or part of the Site.
LIMITATION OF LIABILITY
The User is solely responsible for their use of the Site.
The Publisher provides general information about the Products.
The Operator is responsible for the day-to-day management and updating of the Site content.
Neither the Publisher nor the Operator guarantee the completeness or accuracy of the information provided and Users are encouraged to refer to product descriptions and contact the Operator for further information.
Users can email the Operator directly at info@thebeautytank.co.uk if they have any further questions or require additional information.
In the event of a clear error, particularly concerning the characteristics of a Product and its representation, the User undertakes to report the error to the Operator by email, at info@thebeautytank.co.uk.
DATA PROCESSING AND FREEDOM OF INFORMATION TECHNOLOGY
Protection of personal data
Personal data is processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Depending on the purpose of processing:
-
COSMEDI Ltd acts as data controller for order processing, payment, delivery, and customer service;
-
The Beauty Tank Ltd may act as data controller for website management, analytics, and marketing activities;
-
Laboratoires SVR may act as data controller for brand-related communications and marketing.
Depending on the processing activity, these entities may act as independent controllers, joint controllers, or processors, as further detailed in the Privacy Policy.
Full details regarding the processing of personal data, including purposes, legal bases, recipients, retention periods, and data subject rights, are set out in the Privacy Policy the Website: https://uk.svr.com/policies/privacy-policy
This Privacy Policy describes in detail the Data Controller, the Purposes of the Processing, their legal bases, the Recipients of Personal Data, the retention periods, as well as the rights available to the Users under the UK General Data Protection Regulation ( UK GDPR ) and the Data Protection Act 2018.
The User is invited to consult this Privacy Policy to obtain complete information on the Processing of their Personal Data and on the methods of exercising their rights (access, rectification, erasure, objection, limitation, portability and withdrawal of consent directives).
For any questions relating to his Personal Data or to exercise his rights, the Users may exercise their rights (access, rectification, erasure, restriction, portability, objection) by contacting: support@cosmedi.co.uk.
5.2. Use of " cookies "
In order to improve the browsing experience and to offer services tailored to the interests of its Users, the Publisher uses cookies and other trackers.
The operating procedures of these tools, the purposes pursued, the retention periods as well as the means made available to the user to accept, refuse or configure these cookies are detailed in the Site's Cookie Policy.
Users are invited to consult the Cookie Policy available on the Site at: [INSERT UK COOKIE POLICY LINK]
Use of the Site implies acceptance of the terms of use of cookies as defined in said Policy.
INTELLECTUAL PROPERTY
The Publisher holds all intellectual property rights and/or exploitation rights, in particular under copyright, database rights and trademark law, relating to the Site, its content and all its constituent elements.
The Site, as well as the software, database structures, texts, information, analyses, images, photographs, graphics, logos, sounds, trademarks or any other data contained on the Site remain the exclusive property of the Publisher or, where applicable, their respective owners with whom the Publisher has entered into usage agreements.
They may not be reproduced, used or represented in any way without the express written permission of the Publisher, under penalty of legal action.
SVR Laboratories grants the User a non-exclusive, personal, and non-transferable right to use the Site and the original intellectual works and data it contains. This right consists of (i) the right to view the original intellectual works and data contained on the Site online and (ii) the right to reproduce them by printing and/or saving them. This right of use is granted solely for strictly private purposes.
Any other use of the Site, and in particular commercial use, by the User is prohibited without the express written authorization of the Publisher.
The User is prohibited, in particular, but not limited to, reproducing and/or representing for any use other than private, downloading, selling, distributing, broadcasting, translating, adapting, exploiting, disseminating and communicating in whole or in part in any form whatsoever, for commercial or non-commercial purposes, any original work of the mind or data contained on the Site.
In addition, the domain name of the Site “svr.com” belongs to the Publisher.
ARTICLE 7. HYPERLINKS
Any hyperlink to the Site, regardless of the type of link, must be authorized in advance by the Publisher and/or the Operator, either in writing or electronically. This authorization may be revoked at any time at the sole discretion of the Publisher and/or the Operator. The Publisher and/or the Operator reserve the right to (i) request the removal of any link to the Site that has not been, or is no longer, authorized and (ii) claim damages for any resulting harm.
The Site may include hyperlinks to other websites or internet resources external to the Site.
On the day of their creation, the Publisher ensured, as far as possible, that these websites and other internet resources did not contain content that violated applicable law.
However, since the Publisher and/or the Operator cannot continuously monitor these external sites and resources, it cannot ensure that these sites and resources remain permanently compliant with legal requirements.
Consequently, neither the Publisher or the Operator can be held responsible for the provision of these external sites and resources except insofar as the page or internet resource to which a hyperlink was created contained content that contravened applicable law at the time of its creation.
Therefore, neither the Publisher or the Operator can be held liable for the content, advertisements, products, and services available on or from these external sites or resources offered after the creation of the hyperlink on its website. It is expressly agreed that the User bears the burden of proving that the hyperlink was created after the dissemination of this content, advertisements, products, or services.
Apart from this case, the User therefore acknowledges that neither the Publisher nor the Operator can be held responsible for any actual or alleged damage or losses resulting from or related to the use of, or reliance on, the content, advertisements, products or services available on these external sites or resources.
If, during a search conducted on the Site, the result leads a User to sites, pages or forums whose title and/or content constitutes an infringement of applicable law, given in particular that neither the Publisher or the Operator can control the content of these external sites and sources, they must interrupt their consultation of the site concerned unless they incur the penalties provided for by applicable laws or are liable to legal action initiated against them.
Finally, if, despite the efforts of the Publisher and /or the Operator one of the hyperlinks on the Site points to a website or internet resource whose content is or appears to be non-compliant with the requirements of applicable law, the User agrees to immediately contact the publication director to provide the address of the pages of the website in question. The Publisher and /or the Operator then agree to review the website and inform the User of the action it intends to take within a reasonable timeframe. The User agrees not to initiate legal proceedings against the Publisher and /or the Operator before receiving a response from them within a reasonable timeframe. The User also agrees not to initiate legal proceedings against the Publisher and /or the Operator unless they refuse to remove the link.
GENERAL PROVISIONS
8.1. Assistance – Complaints
For any information, questions, or complaints of a technical nature, the User is invited to send their request by email to: info@thebeautytank.co.uk.
8.2. Correspondence – Proof
The User expressly acknowledges that the entry of any username and password, or any personal information in the context of an order as a guest constitutes proof of their identity and signifies their consent to all operations which will be carried out on the Site following their identification.
The User must ensure that their email address remains valid during the period of their registration on the Site, otherwise they may no longer be able to access it, particularly in the event of loss of their password.
A User's account is strictly personal and therefore cannot be transferred, by any means whatsoever, to a third party, even free of charge.
The User expressly agrees that the automatic recording systems of the Publisher and/or the Operator shall be considered valid proof:
- the use of their username and password, and the dates and times of that use,
- content saved by the User in their personal space,
- the nature, substance, date and time of all correspondence with the Publisher and/or the Operator carried out using the Site or the tools offered on the Site,
- and, more broadly, all information exchanged via the Site between the Publisher and/or the Operator and the User.
Neither the Publisher nor the Operator shall be held liable for any harm suffered by the User as a result of a third party's use of their login credentials and password. In the event of loss, misappropriation, or fraudulent use of all or part of their login credentials and password, the User must immediately notify the Publisher or the Operator. The User remains responsible for any use made of their login credentials and password before notifying the Publisher or the Operator and allowing the Publisher or the Operator a reasonable timeframe to change them. Should a User disclose or use their login credentials in a manner contrary to their intended purpose, the Publisher and/or the Operator reserve the right to terminate the contract and delete access to their personal account and saved files, without prior notice or compensation. The Publisher or the Operator may also take legal action to obtain compensation for any harm it may suffer as a result of such disclosure or use.
These stipulations are expressly considered to be substantial between the parties.
8.3. Entirety of the Terms and Conditions
These Terms and Conditions express the entirety of the obligations of the Publisher, the Operator and the User relating to their subject matter.
The failure of either Party to enforce any of the obligations set forth herein shall not be construed as a waiver of such obligation.
8.4. Partial invalidity
In the event that one or more provisions of these Terms and Conditions are considered null and void, deemed unwritten or declared as such pursuant to a law, regulation or following a decision of a competent court having the authority of res judicata in last resort, the other provisions shall retain their full force and scope and remain fully applicable, unless the invalid provision(s) were of a substantial nature and their disappearance would call into question the contractual balance.
8.5. Modification of the Terms and Conditions
The Publisher and/or the Operator reserve the right to modify these Terms of Use at any time and without prior notice, particularly to take into account any legal, jurisprudential, and/or technical developments. Therefore, all modifications will take effect immediately upon implementation and will apply to all Users.
In any event, the fact that a User continues to use the Site after being informed of the modification of the Terms and Conditions implies acceptance of the modifications of these Terms and Conditions by the User.
8.6. Titles
In case of difficulties of interpretation between any of the headings mentioned in these clauses and one of these clauses, these headings shall be declared non-existent.
8.7. Applicable Law and Dispute Resolution
These Terms of Use are governed by the laws of England and Wales.
Users benefit from mandatory rights under UK law
In the event of a dispute relating to these Terms and Conditions, their interpretation and consequences or any addendum or modification thereof, the User shall meet with the Publisher and/or the Operator in order to try to reach an amicable solution.
In the absence of an amicable settlement, any dispute or litigation relating to the existence, interpretation, or execution of these Terms and Conditions shall be subject to the jurisdiction of the courts of England and Wales, unless mandatory consumer protection rules provide otherwise.
Version: March 2026